Intuit QuickBooks has been the pioneer in accounting solutions for businesses all over the world. This software has spread like wildfire and is very effortlessly managing all the accounting and finance related processes for businesses world over. The 3 factors that have played a major role in making this software so widely preferred are:
Despite being a little pricey, it is a favorite with business leaders due to the above three factors.
However, no software is rid of a few loopholes. Same is the case for Intuit’s QuickBooks. Users encounter a few errors that occur every now and then. One of them is QuickBooks Error 3371. This is a particularly challenging one. So, let us see what is the QuickBooks error 3371 all about?
What is QuickBooks Error 3371?
This QuickBooks Error 3371 can occur while the users try running the software after the reconfiguration of their systems has been carried out. The software is more essentially prone to the QuickBooks error 3371 when the hard drive is cloned. Whenever the error message 3371 pops up there is basically no tips for a resolution that pop up along with it. The dialogue box gives the user an option of clicking on an “OK” tab.
Reason for QuickBooks Error 3371
Upon the installation of the accounting software, license information is stored on your hard drive. When this information becomes corrupted, this is when users encounter the QuickBooks error 3371. The software utilizes a system signature to check the license information in the configurations of the hardware. While you are cloning the drive or for that matter reconfiguring your system, the configuration of the hardware can probably mess – up. This is the reason because of which a mismatch occurs in the configuration of the software upon startup and the one that has been saved.
How to resolve the QuickBooks Error 3371?
Suggested below are a few troubleshooting methods to deals with the QuickBooks Error 3371. Take a look:
Going by the instructions in the error message pop will do you no good. Also, reinstallation is going to consume a tremendous amount of time. In such a case you may run the QuickBooks Component Check tool for carrying out a diagnosis of the problem.
Contact QuickBooks Support for prompt solutions. The QuickBooks support is adept at providing pragmatic solutions that are the most relevant to your concerns.
You can also refer to various knowledge base articles available online. Also, joining the QuickBooks community is an ideal option for receiving solutions to various technical concerns.
Besides this you can follow the troubleshooting method mentioned below to specifically resolve the QuickBooks Error 3371:
- Press the window + R button to access the Run command.
- In the Run Command enter: C:\ProgramData\Intuit\Entitlement Client\ v8.
- This will run the windows explorer window.
- Access the ECML file by locating it.
- Delete it once you have found it by clicking on the “Delete” button.
- Go back to the desktop and re-start QuickBooks.
Once you reinstall the setup, you will have to ensure that the version of QuickBooks installed is the latest one. Once the same is done, you shall be good to go.
You May Also Read: How to Fix QuickBooks Error 15270?
QuickBooks Error Code 3371 – Causes and Possible Solution
QuickBooks Error code 3371 is one of the most common software error codes that have been troubling the users from many years. The error code pops up on the screen along with the following message. “QuickBooks could not load license data. This may be caused by a missing or damaged file.”’ Once the Quickbooks error code 3371 appears on the screen, the user fails to open the company files. Repairing doesn’t resolve the issue. The error code usually occurs when a user carries out a system restore or relocates the program files to a new PC or hard drive. The cause of the error code is said to be the Entitlement file. It is responsible for managing the phone- home registration process of QuickBooks tool. The outdated OS or a security program that creates a security cover around some files to prevent infection can also result in Quickbooks error code 3371. If are importing a file before saving it, Quickbooks Error code 3371 can occur. QuickBooks Error code 3371 can also occur if the latest OS updates are yet to be installed.
Procedure to Fix Quickbooks Error Code 3371
For Windows XP Users
- Tap on start and select Run
- Take the following path to trace Entitlement DataStore.ecml file: “C: Documents and
- Settings AllUsersApplication DataIntuitEntitlement Clientv2”.
- Click on OK.
- You can either delete or rename the Entitlement DataStore.ecml” file.
For Windows 7 users
- Go to “C: ProgramDataIntuitEntitlement Clients*
- Just rename the Entitlement file.
- Your QuickBooks tool will create a new one once you will start the Application.
- In case the program data folder is hidden, try the following procedure to unhide it.
- Click on Computer> Organize> Folder and Search Options> Vi
- Select Hidden files, folders
- Start QuickBooks. Hopefully, the issue should be resolved now
Note: Before messing up with your QuickBooks files, you should create a backup of your data. You can permanently lose your files in the absence of the backup of your data. Backup is important for the safety and security of your data.
If the above procedure fails to resolve the above problem then you should call qualified IT professionals or contact QuickBooks support team. The qualified professionals of the QuickBooks Support team will resolve your issue online or connect with your computer remotely.
Jami Martin is a self-professed security expert; he has been making the people aware of the security threats. His passion is to write about Cybersecurity, cryptography, malware, social engineering, internet and new media. He writes for Norton security products at Setup USA.